Scale Up Ventures
I partner with high-growth companies to transform post-sales operations and drive NRR, and scale internationally to unlock new growth.
Who I Am
I'm a founder turned operator who's built, scaled, and exited companies. I bring a founder's mindset, battle-tested expertise and genuine empathy for the founder journey.
Ishan Gupta
Post-Sales Operator & International Growth Expert
15+ years scaling multi product companies across North America, Asia and Europe. Founder of EduKart (acquired by Paytm), with leadership roles at Paper (SVB funded), Tala (Paypal and IVP funded), Udacity( acq by Accenture) & Paytm (IPOed).
Expertise: customer success transformation and international expansion.
I have helped dozens of founders navigate their most challenging growth inflection points with strategic clarity and operational excellence.
Where can we Partner
I accelerate business growth with strategic plans and strong execution across two core areas for lasting impact.
Post Sales & Customer Success Transformation
Designing complete customer journeys, from onboarding to renewals, and building robust retention systems.
Outcome: Increase NRR through higher adoption, stronger renewals, expansions and key champions.
International Growth & Operations
Leading global market entry, managing expansion strategies, and building systems for seamless international scaling.
Outcome: Easy entry and operations that scale globally.
Explore Where I Can Help You
Who I Work With
I partner with startup founders and leadership teams across all growth stages, providing support exactly when you need it.
Seed Stage
For early-stage startups, I establish foundational customer success strategies.
Series B/C
For rapid growth, I optimize post-sales operations and build repeatable customer success systems.
Late Stage
For late-stage companies, I prepare for the next level of scale through global expansion and advanced post-sales transformation.
Selective Previous Engagements
I've partnered with ambitious founders running companies backed by leading investors. Here are a few examples of my impact:
Founding Customer Success function for Series A company
Founded customer success function & customer feedback loop for a GTM Platform company.
International Expansion for Series B company
Developed India expansion strategy for a16z portfolio
Post Sales Rebuild for late stage
Rebuilt post-sales function for Series E SaaS, boosting retention and renewals.
Let's Connect
Struggling with NRR and churn, or expanding internationally? Let's connect.
I help founders transform post-sales operations and scale globally.
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